Effective Strategies to Generate and Follow-up With Leads for Home Remodeling
Understanding the Empty Nester Market
Empty nesters represent a significant demographic with specific housing needs and considerable purchasing power. These homeowners, typically in their 50s to 70s, have seen their children move out and are now reassessing their living situations. Many are choosing to "age in place" rather than downsize or move to retirement communities. This preference creates a substantial opportunity for contractors and remodelers who can offer thoughtful home modifications that support independent living as these homeowners age.
Research shows that 77% of adults over 50 want to remain in their current homes as they grow older. However, most existing homes weren't designed with aging in mind, creating a gap between desire and reality that modification services can bridge. The empty nester demographic is not only sizable but also financially established, with significant home equity and retirement savings that can be directed toward home improvements.
Key Home Modifications for Aging in Place
The most successful contractors in this space understand that aging-in-place modifications must balance functionality with aesthetics. Empty nesters don't want clinical-looking spaces—they want beautiful homes that subtly accommodate changing physical needs.
Bathroom renovations top the list of aging-in-place modifications. Walk-in showers with bench seating, grab bars disguised as towel racks, comfort-height toilets, and better lighting create safer spaces without institutional appearances. Kitchen modifications follow closely behind, with features like variable-height countertops, pull-out shelving, and touch-activated faucets that make daily tasks easier regardless of mobility changes.
Throughout the home, wider doorways, elimination of steps or the addition of ramps, lever-style door handles, and smart home technology can dramatically improve accessibility. These modifications are most effective when implemented before they're urgently needed, making empty nesters an ideal target market for proactive improvements.
Effective Marketing Approaches for Empty Nesters
Marketing to empty nesters requires nuanced messaging that respects their self-perception and priorities. These homeowners don't typically identify as "seniors" or "elderly," regardless of their chronological age. Instead, they see themselves as active adults entering a new life phase with different priorities.
Effective marketing emphasizes independence, convenience, and lifestyle enhancement rather than focusing on age-related limitations. Position home modifications as investments in freedom and quality of life. Showcase how thoughtful design changes can support their desire to entertain, pursue hobbies, and maintain an active lifestyle while preparing for future needs.
Educational content performs exceptionally well with this demographic. Workshops, seminars, and detailed guides about aging-in-place modifications help potential clients understand options and build trust in your expertise. Case studies featuring relatable homeowners who have successfully adapted their homes can be particularly compelling.
Building Trust and Establishing Expertise
Empty nesters are typically careful researchers who value credentials and demonstrated expertise. Certifications such as Certified Aging-in-Place Specialist (CAPS) can significantly boost credibility. Highlighting these qualifications in marketing materials signals specialized knowledge that distinguishes your services from general contractors.
Professional partnerships with occupational therapists, interior designers specializing in accessible design, and other aging-in-place experts can strengthen your service offerings and marketing position. These collaborations demonstrate a comprehensive approach to home modifications that addresses both functional needs and aesthetic preferences.
Client testimonials and before-and-after portfolios are particularly powerful for this market. Seeing successful transformations of homes similar to their own helps potential clients envision possibilities for their spaces. Virtual tours and 3D renderings can further help overcome the challenge of visualizing how modifications might look in their homes.
Digital Marketing Strategies for Reaching Empty Nesters
Contrary to some stereotypes, empty nesters are increasingly tech-savvy and active online. A strong digital presence is essential for reaching this demographic. Your website should be accessible, featuring clear navigation, readable font sizes, and high-contrast color schemes that model the accessibility values you promote.
Content marketing through blogs, videos, and downloadable guides addressing specific aging-in-place topics can drive organic traffic and establish your authority. Social media platforms, particularly Facebook, remain valuable channels for reaching empty nesters. Targeted advertising on these platforms can efficiently reach homeowners based on age, location, and interests related to home improvement.
Email marketing campaigns featuring educational content, seasonal maintenance tips, and special offers maintain connections with prospects who may not be ready for immediate renovations but are considering future changes. Remember that the decision timeline for major home modifications is often longer for this demographic, making relationship-building crucial.
In-Person Marketing Opportunities
While digital marketing is important, in-person connections remain highly effective with empty nesters. Community involvement through local organizations, senior centers, and neighborhood associations builds visibility and trust. Hosting open houses at completed aging-in-place projects allows potential clients to experience modifications firsthand.
Partnerships with real estate professionals who specialize in working with older adults can generate qualified referrals. These agents often know which clients are choosing to age in place and may need modifications to make their homes more suitable for long-term living.
Home shows and expos targeting homeowners continue to be valuable venues for connecting with empty nesters actively considering home improvements. Interactive displays demonstrating aging-in-place features allow visitors to experience the benefits directly.
Creating the Right Message
The language and imagery used in marketing materials significantly impact their effectiveness with empty nesters. Positive framing that emphasizes independence, choice, and lifestyle enhancement resonates better than messaging that focuses on limitations or problems.
Images should feature active, diverse individuals in their 50s, 60s, and 70s enjoying their homes. Avoid stereotypical "senior" imagery that doesn't align with how empty nesters see themselves. Show multigenerational gatherings in modified spaces to highlight how these homes accommodate family visits and entertaining.
Address common concerns directly, particularly regarding project disruption, cost, and aesthetic impact. Transparent discussions about investment ranges, financing options, and project timelines build trust and help overcome hesitation.
Measuring Marketing Effectiveness
Tracking the performance of your marketing efforts allows for continuous refinement. Beyond standard metrics like website traffic and lead generation, consider measuring engagement with educational content, seminar attendance, and consultation-to-project conversion rates.
Customer satisfaction metrics are particularly important for this market, as referrals and word-of-mouth significantly influence empty nesters' decision-making. Post-project surveys and follow-up conversations can yield valuable insights for improving both services and marketing approaches.
Working with Marketing Professionals
Navigating the nuances of marketing to empty nesters can be challenging for contractors focused on their craft. Professional marketing support can enhance results while allowing you to concentrate on delivering exceptional home modifications.
Design-Build Marketing specializes in helping contractors, builders, and remodelers connect with homeowners seeking aging-in-place modifications. Their industry-specific expertise ensures marketing efforts speak directly to the empty nester demographic's unique concerns and priorities. From creating compelling case studies to developing educational content and managing targeted digital campaigns, their services are tailored to contractors looking to grow their aging-in-place business.
The empty nester market represents a significant opportunity for contractors offering aging-in-place modifications. By understanding this demographic's preferences, priorities, and communication styles, you can develop marketing strategies that resonate and build lasting client relationships. As the population continues to age and more homeowners choose to remain in their existing homes, contractors who successfully position themselves as aging-in-place experts will find a growing market for their services.